The Illinois Department of Insurance announced Friday fines totaling $231,900 for Health Care Service Corporation, the parent company of Blue Cross Blue Shield of Illinois. The fines are for violations of the Network Adequacy and Transparency Act (NATA). The Act requires health insurers to post up-to-date, accurate, and complete provider directory information.
Blue Cross Blue Shield of Illinois was fined earlier this year for violations, and IDOI ordered the company to take corrective action. That action would include updating provider directories and making information clearer to consumers. The IDOI says the delay in compliance and making changes to the directories resulted in the new fine.